Ontellus Branding Announcement

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Ontellus Announces Rebranding and Merges Seven Companies, Creating Nation’s Largest Pure-Play Record Retrieval Provider To Serve Insurance Carriers, Self-Insured Corporations and Law Firms

Expansion and the new Ontellus brand redefine the record retrieval industry, delivering technology enablement, customer-centric service, nationwide reach, faster turnaround and reduced costs.

Houston, May 23, 2017 – Ontellus, a newly-branded company formerly known as Keais Records Retrieval, has created the largest pure-play, nationwide data retrieval provider for the insurance and legal claims industry. Seven recent acquisitions and today’s rebranding advance Ontellus’ strategic vision to efficiently accelerate and optimize record analysis for empowered decision making.

With more than 500 employees nationwide, the new Ontellus delivers broader geographic record retrieval capabilities, expanded services and advanced technologies to its customer base of insurance carriers, self-insured companies and law firms handling insurance claims. The acquired companies include: Second Image National, Legal Partners, RSP & Associates, Quest Discovery Services, National Document Services, American Medical Forensic Specialists and Aboingo.

“As Ontellus prepares to launch new solutions and services that will provide greater efficiency and insightful analysis to the claims industry, we are excited to rebrand our organization and join forces with other highly-respected record retrieval companies,” said Newton Ross, Chief Executive Officer of Ontellus.

“On the ground and in the cloud, Ontellus is revolutionizing the antiquated, manual process of record retrieval and claims strategy, which up to now has lacked technical focus. Strategic ground is gained – not simply by what data is gathered, but in how it is delivered. That is why Ontellus is leveraging cutting-edge technology and best practices to develop proprietary retrieval and optimization solutions for the claims industry,” Ross noted.

“The result is a higher level of data intelligence – accurate, organized and insightful – that empowers Ontellus’ clients to reduce cycle times, improve settlement outcomes and accelerate case resolution.”

On the information security front, Ontellus leads the record retrieval industry by adhering to SOC2’s exacting policies and procedures set forth for the security, availability, processing, integrity and confidentiality of customer data.

About Ontellus

Founded in 1975 as Keais Records Retrieval and rebranded in 2017, Ontellus is the nation’s largest privately-held, technology-enabled record retrieval provider that empowers insurance carriers, self-insured corporations and law firms to reduce costs, make better-informed decisions and accelerate claims resolution. With more than 500 employees nationwide, Ontellus is committed to superior service, accuracy, and industry-leading turnaround times.

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Keais Records Service Completes Merger with Second Image National

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Keais Records Service, LLC (“Keais”) announced today it has completed a merger with Second Image National, Inc. (“Second Image”), a California-based provider of technology enabled document retrieval, storage and organization services to the insurance and legal industries.

Founded in 1975 and headquartered in Houston, Keais is a national provider of outsourced document retrieval services. Keais’ services are primarily used by insurance carriers and law firms that must retrieve medical records and other supporting documents to verify claim benefits or as supporting evidence in various legal processes.

With the merger, the combined company will have expanded capacity along with an industry leading technology and information security platform to serve current and future customers.

“This merger will materially impact Keais’ ability to improve cycle times for our claims business on the west coast and advance our lean forward technology platform,” said Newton Ross, CEO, Keais. “The combined company is now the clear market leader in records retrieval for turnaround time, technology and information security. We look forward to bringing even better service to our insurance carriers and legal sector customers.”

“Culturally and strategically, Keais and Second Image are natural fits. Merging allows the combined companies to provide the absolute best technology and services for our customers across the United States and to help insurance companies and law firms better mitigate their claims and minimize fraud,” commented Norm Fogwell, president, Second Image.

Keais is a portfolio company of The CapStreet Group (“CapStreet”).

“We are very excited to complete the Keais merger with Second Image. The transaction expands our national footprint, and will enable us to bring best in class service to our customers. Both management teams did an excellent job bringing this deal to its conclusion, and we look forward to continuing our buy and build strategy with Keais,” said Neil Kallmeyer, managing partner, CapStreet.

Healthcare Growth Partners, LLC, advised Keais on the transaction. Willkie, Gallagher, & Farr LLP served as legal counsel to Keais and CapStreet, and Clark and Trevithick acted as legal counsel to Second Image.


Founded in 1975 and headquartered in Houston, Keais is a national provider of outsourced document retrieval services for the legal and insurance sectors.


Second Image National combines leading edge technology and excellent customer service to deliver subpoena, record retrieval, and document management services to insurance companies, law firms, and corporations throughout all 50 states.


The CapStreet Group is a Houston-based private equity firm founded in 1990 that invests in owner managed, lower middle market companies headquartered in Texas and surrounding states, with a particular emphasis on companies headquartered in the greater Houston area. CapStreet targets companies operating in the business services, industrial distribution, and industrial manufacturing sectors and partners with management to accelerate growth and improve profitability. For more information, visit The CapStreet Group website,

for Keais Records Service, LLC
Courtenay Siegfried, 713-516-1055
Keais is a simple, time saving solution to records retrieval